Effective Date: October 21, 2024
At The Tatva Store Store, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from The Tatva Store Store. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect both personal and non-personal information to enhance your shopping experience, including:
Personal Information:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment details (e.g., credit/debit card information, UPI details)
- Account username and password (if you create an account)
Non-Personal Information:
- IP address
- Browser type and version
- Pages visited and products viewed
- Device type and operating system
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Communicate with you about your order (confirmation, shipping updates)
- Provide customer support and respond to inquiries
- Personalize your shopping experience by recommending sarees and other items
- Send promotional offers, discounts, and updates on new collections (with your consent)
- Improve our website, products, and services by analyzing usage trends
- Comply with legal requirements and prevent fraud
3. Sharing Your Information
We value your privacy and only share your personal information in limited circumstances:
- Third-Party Service Providers: We work with trusted partners (payment processors, shipping companies) to complete your transactions and deliver products.
- Legal Requirements: We may disclose information if required by law or to protect the rights and safety of The Tatva Store and its customers.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse, including:
- Encryption of sensitive information (such as payment details)
- Secure servers and firewalls
- Restricted access to personal data to authorized personnel
Please note that no data transmission over the internet or electronic storage method is completely secure; while we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
The Tatva Store Store uses cookies and similar technologies to improve your shopping experience by:
- Remembering your login details
- Keeping track of items in your shopping cart
- Analyzing site traffic and trends
You can choose to disable cookies through your browser settings; however, this may limit some features of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal details by logging into your account or contacting us.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Marketing Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email or updating your preferences in your account.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including processing orders or complying with legal obligations.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@thetatvastore.com
Registered Office:
Blg no. 3, Block no. 42, Adarsh Nagar, Worli , Mumbai 400030
Operational office:
Tower 44, Flat 907, Amanora Gold, Amanora Township, Hadapsar, Pune 411028
This privacy policy is designed to ensure transparency while covering the essential legal grounds necessary to protect both The Tatva Store Store and its customers.